Serving all of Chester County, PA · Licensed & insured · 30+ years
★ 4.9 from 350+ homeowners · Mon-Fri 9 AM - 5 PM

Brass & Burn Chimney Co.

Privacy Policy | Brass & Burn Chimney Co.
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Privacy Policy

We respect your privacy and are committed to protecting any information you share with us.

Call 610-620-2876 Request an estimate

Applies to brassandburnchimney.com and any form or message you send us.

In short

  • We do not sell your personal information
  • We collect what we need to do the job
  • You can ask to see, correct or delete it
  • You can opt out of texts at any time
  • Questions go to info@brassandburn.com
Last updated: August 2026

At Brass & Burn Chimney Co. we respect your privacy and are committed to protecting any information you share with us. This policy explains what we collect, why we collect it, and what you can ask us to do with it.

Information we collect

We collect basic information when you contact us or use our website, including:

  • Name
  • Email address
  • Phone number
  • Address
  • Any information you include in your message

We also collect limited non-personal data through tools such as Google Analytics:

  • IP address
  • Browser type
  • Pages visited and time spent on the site

How we use your information

We use the information we collect to:

  • Respond to inquiries and provide services
  • Communicate with you about appointments or requests
  • Send occasional updates or marketing related to our services
  • Improve our website and user experience

Text messaging

If you provide your phone number, we may contact you by call or text regarding your inquiry, appointments or services. If you opt in to receive text messages:

  • Message frequency will vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP

Full detail is on our Terms and Conditions page.

Sharing your information

We do not sell your personal information. We may share information with trusted third-party services that help us operate our business, such as:

  • Website hosting providers
  • Google Analytics
  • Communication or scheduling tools

These providers only use your information as needed to perform their services.

Cookies

Our website uses cookies and similar technologies to improve your experience and understand how visitors use our site. You can adjust your browser settings to disable cookies if you prefer.

Your rights

You may request to:

  • Access the information we have about you
  • Correct or update your information
  • Have your information deleted

To make a request, contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or your information, please contact us:

Brass & Burn Chimney Co.
Email: info@brassandburn.com
Phone: 610-620-2876

Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Questions about your information?

Email info@brassandburn.com or call the office Monday to Friday, 9 AM to 5 PM.